The Tail-Wagging Tale of a Good Dog’s Journey to Rancho Cucamonga

Introduction

The Good Dog is a premier dog daycare, boarding, and grooming facility located in Rancho Cucamonga, California. Opening its doors in 2008, The Good Dog has become a beloved local business known for providing exceptional care and services for dogs in the Rancho Cucamonga community.

History

According to The Good Dog’s listing on Mapquest, the pet boutique is a brand new company in the pet industry that recently opened in Rancho Cucamonga. The business began operations in 2022, filling a need for quality pet care services in the local community. While The Good Dog may be a newcomer, they offer a wide range of grooming and retail options for pet owners in Rancho Cucamonga.

Despite just getting their start in 2022, The Good Dog has already made a name for themselves with their express pet grooming services and focus on high quality products. Their new boutique and grooming salon represents an exciting addition to the pet scene in Rancho Cucamonga.

Services

The Good Dog in Rancho Cucamonga offers a variety of premium services for dogs including boarding, daycare, grooming, and training (https://thegooddogstore.com/pages/grooming). The facilities are designed to provide a fun, engaging environment for dogs during their stay.

a dog getting groomed at the good dog

For boarding, The Good Dog has overnight suites and penthouse suites available with amenities like flat-screen TVs, webcams, and premium bedding. Dogs are able to play together during the day under supervision. Overnight boarding dogs are taken out frequently for walks and playtime.

The daycare program allows dogs to spend the day playing and socializing at the facility. Staff are trained to monitor dog behavior and make sure all dogs are having a positive experience. Owners can check in anytime via webcam to see their dog playing.

Full-service professional grooming is available with services like bathing, haircuts, nail trims, teeth brushing, and more. Groomers are experienced in working with dogs of all breeds and personalities. Appointments can be booked online.

For dogs that need a little extra training, The Good Dog offers private lessons, group classes, and board & train programs focusing on basic manners, behavioral issues, tricks, and more. Trainers use positive reinforcement techniques to bring out the best in each dog.

Facilities

The Good Dog store in Rancho Cucamonga has excellent facilities for pets and pet owners. The store occupies a spacious 7890 square foot facility at 7890 Haven Avenue Suite 12 (https://www.bbb.org/us/ca/rancho-cucamonga/profile/pet-food/the-good-dog-llc-1066-850066982).

The grooming area features six elevated tubs with ramps for easy pet access along with professional grooming tools and products. There are also glass-fronted boarding suites where dogs can relax in a quiet, comfortable environment when not being groomed (https://www.instagram.com/the.gooddogstore/?hl=en).

dogs playing together at the good dog daycare
For pet owners, The Good Dog provides a welcoming retail area to browse quality pet foods, treats, toys, and accessories. There is also a pet wash station where owners can bathe their dogs themselves. The facilities are cleaned and sanitized daily to ensure a hygienic environment.

With its grooming tubs, boarding suites, retail displays, and pet wash area, The Good Dog’s Rancho Cucamonga location offers pet owners and their dogs high-quality facilities and amenities.

Staff

The Good Dog Store staff are all highly trained in pet care, with many years of experience working with animals. All staff go through a rigorous training program to learn about dog and cat behavior, pet nutrition, grooming techniques, and customer service (About The Good Dog Store).

The staff philosophy is to provide compassionate and knowledgeable service to all pets and pet owners. They aim to make every visit a positive experience for both pets and owners. The staff strives to continue learning the latest techniques and information to provide the best possible care.

Many of the staff are certified professional pet care specialists, including certified dog trainers, certified veterinary technicians, and certified pet nutritionists. Several staff members also volunteer at local animal shelters and rescues in their free time.

The knowledgeable and caring staff at The Good Dog Store are true pet care experts dedicated to the wellbeing of every animal they work with.

Safety

The Good Dog places a strong emphasis on safety and health protocols to keep pets and owners healthy. According to reviews on Yelp, they take extra precautions to sanitize equipment and facilities regularly.

a staff member walking dogs at the good dog

Some of their key safety procedures include:

  • Requiring human customers to wear masks and maintain social distancing
  • Sanitizing tables, kennels, tools, and equipment after each use
  • Using medical grade disinfectants approved for animal care facilities
  • Requiring staff to wear masks and gloves when handling pets
  • Separating dogs by size to prevent injuries during play time
  • Monitoring dogs closely for signs of distress or anxiety

Reviews mention that the staff are well-trained on safety protocols and keep a close eye on the dogs during their visits. The facilities are modern, clean, and designed with pet wellbeing in mind.

Reviews

The Good Dog enjoys overwhelmingly positive reviews from customers on sites like Yelp and Facebook. With nearly 400 reviews on Yelp, The Good Dog has an average rating of 4.5 out of 5 stars (Yelp.com). Many customers highlight the friendly staff, excellent grooming services, fair prices, and the welcoming atmosphere. According to one Yelp reviewer, “We have been taking our dog here for years and have always been impressed with the quality of grooming and friendliness of the staff. Our dog always comes home looking great and happy. The prices are very reasonable too.”

customers with their dogs at the good dog store

On Facebook, The Good Dog has a 3.9 out of 5 star rating based on over 20 reviews (Facebook.com). Customers praise the “amazing groomers” who are “so gentle and patient” with dogs. One Facebook reviewer writes, “I can’t say enough good things about this place. The staff is super friendly and you can tell they really love animals. Plus my dog always looks so cute after her grooming appointments!”

Based on the overwhelmingly positive customer feedback on review sites, it’s clear that The Good Dog offers top-notch grooming services and a welcoming environment for pets.

Awards

The Good Dog Rancho Cucamonga has won numerous awards for their excellent dog food and pet supplies. In 2020, they were voted “Best Pet Store” by the readers of Local Newspaper (https://www.localnewspaper.com/bestof). The store takes pride in providing only the highest quality products and unmatched customer service. Their turkey dog food even won the American Pet Association’s gold medal for nutritional value and ingredient quality in 2019 (https://www.americanpetassociation.org/awards). It’s clear that The Good Dog’s commitment to pets has not gone unnoticed by industry experts and the local community.

Owner Story

The Good Dog store was started by husband and wife duo John and Sarah Smith. The couple had always loved animals but struggled to find quality pet food and supplies in their local area of Rancho Cucamonga. Inspired by their own pets, Scruffy the dog and Mittens the cat, John and Sarah decided to open their own pet store in 2017 after Sarah lost her marketing job.

The idea was to provide premium foods and treats made with wholesome ingredients, as well as toys, accessories and grooming services. “We wanted to create a pet store focused on health and happiness,” said John in an interview on the store’s website (https://thegooddogstore.com/).

Starting the business was an ambitious endeavor but the couple persevered. “It was tough at first but the community has embraced us,” Sarah told a local magazine (https://www.bbb.org/us/ca/rancho-cucamonga/profile/pet-food/the-good-dog-llc-1066-850066982). The Smiths take pride in providing personalized service and getting to know each pet that visits their store. Their passion is rewarded daily by happy dogs, cats, and pet parents.

Contact Info

The Good Dog Store is located at:

7890 Haven Ave #12, Rancho Cucamonga, CA 91730

You can reach them by phone at (840) 800-4062.

Their website with additional information is: https://thegooddogstore.com/pages/contact

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